{"id":4115,"date":"2026-10-22T17:54:24","date_gmt":"2026-10-22T14:54:24","guid":{"rendered":"https:\/\/doasense.com\/?page_id=4115"},"modified":"2026-10-22T17:58:00","modified_gmt":"2026-10-22T14:58:00","slug":"teslimat-ve-iade-sartlari","status":"publish","type":"page","link":"https:\/\/doasense.com\/en\/teslimat-ve-iade-sartlari\/","title":{"rendered":"Delivery and Return Terms"},"content":{"rendered":"
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Son g\u00fcncelleme: 22 Ekim 2026<\/p>\n

Sat\u0131c\u0131 ve ileti\u015fim<\/h2>

DOA SENSE REKLAM TEKST\u0130L VE GIDA SANAY\u0130 T\u0130CARET L\u0130M\u0130TED \u015e\u0130RKET\u0130 \u00b7 Ferhatpa\u015fa Mah. 73. Sok. No: 68, 34888 Ata\u015fehir \/ \u0130stanbul. E-posta: info@doasense.com<\/a> \u00b7 Telefon: 0216 650 88 03<\/a>. MERS\u0130S: 0302049004600019 \u00b7 K\u00fc\u00e7\u00fckyal\u0131 Vergi Dairesi \/ 3020490046.<\/p>\n

\u00dcretim ve teslimat<\/h2>

\u00dcr\u00fcn\u00fcn \u00f6l\u00e7\u00fcs\u00fc, malzemesi, bask\u0131s\u0131, adedi, \u00fcretim s\u00fcresi ve teslimat bedeli sipari\u015ften \u00f6nce bildirilir. Ki\u015fiye \u00f6zel tasar\u0131mlarda teknik resim ve bask\u0131 \u00f6nizlemesi m\u00fc\u015fteriyle netle\u015ftirilir; \u00fcretim onay\u0131ndan sonra imalata ge\u00e7ilir. Kesin \u00fcretim ve teslimat takvimi sipari\u015fe \u00f6zel yaz\u0131l\u0131 olarak payla\u015f\u0131l\u0131r. \u00d6zel \u00fcretim olmayan t\u00fcketici sipari\u015fleri, daha k\u0131sa bir s\u00fcre taahh\u00fct edilmemi\u015fse en ge\u00e7 30 g\u00fcn i\u00e7inde teslim edilir. Ki\u015fisel ihtiyaca g\u00f6re haz\u0131rlanan \u00fcr\u00fcnlerde daha uzun s\u00fcre ancak sipari\u015f \u00f6ncesinde ayr\u0131ca kararla\u015ft\u0131r\u0131l\u0131r.<\/p>

\u00dcr\u00fcnler, aksi yaz\u0131l\u0131 olarak kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a demonte ve koruyucu ambalajla g\u00f6nderilir. Ta\u015f\u0131y\u0131c\u0131 ve takip bilgileri sevkiyatta payla\u015f\u0131l\u0131r. Sipari\u015f \u00f6ncesinde bildirilmeyen ilave teslimat veya hizmet bedeli, m\u00fc\u015fterinin a\u00e7\u0131k onay\u0131 olmadan tahsil edilmez.<\/p>\n

Cayma ve ki\u015fiye \u00f6zel \u00fcr\u00fcnler<\/h2>

T\u00fcketici niteli\u011findeki al\u0131c\u0131lar, cayma hakk\u0131 istisnas\u0131 bulunmayan \u00fcr\u00fcnlerde teslimden itibaren 14 g\u00fcn i\u00e7inde gerek\u00e7e g\u00f6stermeden cayabilir. Bildirim, sipari\u015f numaras\u0131yla e-posta veya yaz\u0131l\u0131 ba\u015fvuru yoluyla yap\u0131labilir; \u00f6n onay \u015fart\u0131 aranmaz. Bildirimden sonra \u00fcr\u00fcn 14 g\u00fcn i\u00e7inde geri g\u00f6nderilir.<\/p>

Al\u0131c\u0131n\u0131n iste\u011fine veya ki\u015fisel ihtiyac\u0131na g\u00f6re \u00f6zel \u00f6l\u00e7\u00fc, logo, bask\u0131 ya da tasar\u0131mla haz\u0131rlanan \u00fcr\u00fcnlerde Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi madde 15\/1-b kapsam\u0131ndaki cayma hakk\u0131 istisnas\u0131 uygulan\u0131r. Bir \u00fcr\u00fcn\u00fcn yaln\u0131zca sipari\u015f \u00fczerine \u00fcretilmesi, tek ba\u015f\u0131na bu istisna i\u00e7in yeterli de\u011fildir. Ay\u0131pl\u0131, eksik, yanl\u0131\u015f veya onaylanan \u00f6zelliklere uymayan \u00fcr\u00fcnlere ili\u015fkin yasal haklar sakl\u0131d\u0131r.<\/p>\n

Ki\u015fiye \u00f6zel sipari\u015fte iptal ve de\u011fi\u015fiklik<\/h2>

Al\u0131c\u0131n\u0131n belirledi\u011fi \u00f6zel \u00f6l\u00e7\u00fc, yerle\u015fim, logo, marka veya bask\u0131 dosyas\u0131na g\u00f6re haz\u0131rlanan ve ba\u015fka m\u00fc\u015fteriye standart \u00fcr\u00fcn olarak sunulamayan \u00fcr\u00fcnler ki\u015fiye \u00f6zel \u00fcretimdir. Bu nitelik sipari\u015f \u00f6ncesinde a\u00e7\u0131k\u00e7a bildirilir. Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi madde 15\/1-b kapsam\u0131ndaki bu sipari\u015flerde, al\u0131c\u0131n\u0131n yaln\u0131zca fikrini de\u011fi\u015ftirmesi, ihtiyac\u0131n\u0131n ortadan kalkmas\u0131 veya \u00fcr\u00fcn\u00fc kullanmaktan vazge\u00e7mesi gerek\u00e7esiyle kanuni cayma hakk\u0131 bulunmaz. \u00dcretimin hen\u00fcz ba\u015flamam\u0131\u015f olmas\u0131 tek ba\u015f\u0131na cayma hakk\u0131 yaratmaz.<\/p>

\u00d6zel sipari\u015fin iptali veya onayl\u0131 \u00f6l\u00e7\u00fc, adet, malzeme ve bask\u0131 \u00f6zelliklerinin de\u011fi\u015ftirilmesi talebi otomatik kabul anlam\u0131na gelmez; Doa Sense’in yaz\u0131l\u0131 kabul\u00fc ve taraflar\u0131n yeni ko\u015fullarda anla\u015fmas\u0131 gerekir. Teknik\/bask\u0131 onay\u0131ndan sonra verilen de\u011fi\u015fiklikler yeni i\u015f olarak fiyatland\u0131r\u0131labilir ve teslim takvimi yeniden belirlenebilir. Doa Sense’in kabul edece\u011fi iptal veya de\u011fi\u015fiklikte, iptal edilemeyen malzeme ve tedarik\u00e7i taahh\u00fctleri, yap\u0131lm\u0131\u015f tasar\u0131m\/teknik haz\u0131rl\u0131k, kesim, bask\u0131, i\u015f\u00e7ilik ve di\u011fer belgelenebilir, geri kazan\u0131lamayan giderler ile kanunen talep edilebilen zararlar dikkate al\u0131n\u0131r. Ayn\u0131 gider iki kez hesaplanmaz; yeniden kullan\u0131labilen malzeme ve tasarruf edilen maliyetler mahsup edilir. Hesap d\u00f6k\u00fcm\u00fc al\u0131c\u0131ya bildirilir; varsa kalan iade tutar\u0131 buna g\u00f6re belirlenir. Bu h\u00fck\u00fcm keyf\u00ee ceza veya her ko\u015fulda t\u00fcm bedelin yanmas\u0131 anlam\u0131na gelmez.<\/p>

Al\u0131c\u0131n\u0131n onaylad\u0131\u011f\u0131 \u00f6l\u00e7\u00fc veya bask\u0131 i\u00e7eri\u011fini sonradan de\u011fi\u015ftirmek istemesi, tek ba\u015f\u0131na \u00fcretim ay\u0131b\u0131 de\u011fildir. Doa Sense’in hatal\u0131 \u00fcretimi, eksik teslimi, teslim y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fc ihlali ve emredici mevzuattan do\u011fan al\u0131c\u0131 haklar\u0131 bu istisnan\u0131n d\u0131\u015f\u0131ndad\u0131r. \u00d6zel \u00fcretim olmas\u0131, s\u00f6zle\u015fmeye uygun teslim y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fc ortadan kald\u0131rmaz.<\/p>

\u0130ade g\u00f6nderimi ve geri \u00f6deme<\/h2>

\u0130ade adresi yukar\u0131daki \u0130stanbul adresidir. E-posta \u00fczerinden iade ta\u015f\u0131y\u0131c\u0131s\u0131 ve g\u00f6nderi bilgileri payla\u015f\u0131l\u0131r; bu ileti\u015fim cayma bildiriminin ge\u00e7erlilik ko\u015fulu de\u011fildir. Yasal caymada bildirilen iade ta\u015f\u0131y\u0131c\u0131s\u0131yla g\u00f6nderim masraf\u0131 t\u00fcketiciye y\u00fcklenmez; ta\u015f\u0131y\u0131c\u0131 belirtilmemi\u015fse t\u00fcketiciden iade ta\u015f\u0131ma bedeli istenmez.<\/p>

Caymaya konu \u00fcr\u00fcn\u00fcn belirtilen ta\u015f\u0131y\u0131c\u0131ya tesliminden itibaren 14 g\u00fcn i\u00e7inde, mevzuat kapsam\u0131ndaki teslimat bedeli dahil tahsil edilen tutar, kullan\u0131lan \u00f6deme arac\u0131na uygun bi\u00e7imde ve masrafs\u0131z iade edilir. Farkl\u0131 ta\u015f\u0131y\u0131c\u0131 kullan\u0131ld\u0131\u011f\u0131nda s\u00fcre \u00fcr\u00fcn\u00fcn sat\u0131c\u0131ya ula\u015fmas\u0131yla ba\u015flar. Teslim \u00f6ncesi caymada s\u00fcre bildirimin ula\u015fmas\u0131yla ba\u015flar. Bankan\u0131n hesaba yans\u0131tma s\u00fcresi ayr\u0131ca de\u011fi\u015febilir.<\/p>\n

Hasarl\u0131, eksik veya hatal\u0131 \u00fcr\u00fcn<\/h2>

Sipari\u015f numaras\u0131, a\u00e7\u0131klama ve m\u00fcmk\u00fcnse foto\u011fraflar\u0131 info@doasense.com adresine iletin. Teslimatta hasar varsa ta\u015f\u0131y\u0131c\u0131 tutana\u011f\u0131 tutulmas\u0131 incelemeye yard\u0131mc\u0131 olur; tutanak bulunmamas\u0131 yasal haklar\u0131 kendili\u011finden kald\u0131rmaz. Kanuni \u015fartlar\u0131 olu\u015ftu\u011funda bedel iadesi, indirim, onar\u0131m veya de\u011fi\u015fim haklar\u0131 kullan\u0131labilir.<\/p>

Ticari veya mesleki ama\u00e7l\u0131 al\u0131mlarda ilgili ticari s\u00f6zle\u015fme ve mevzuat uygulan\u0131r. T\u00fcketiciler uyu\u015fmazl\u0131klarda y\u00fcr\u00fcrl\u00fckteki g\u00f6rev ve parasal s\u0131n\u0131rlar dahilinde t\u00fcketici hakem heyetlerine ve t\u00fcketici mahkemelerine ba\u015fvurabilir.<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

Son g\u00fcncelleme: 22 Ekim 2026 Sat\u0131c\u0131 ve ileti\u015fim DOA SENSE REKLAM TEKST\u0130L VE GIDA SANAY\u0130 T\u0130CARET L\u0130M\u0130TED \u015e\u0130RKET\u0130 \u00b7 Ferhatpa\u015fa Mah. 73. Sok. No: 68, 34888 Ata\u015fehir \/ \u0130stanbul. E-posta: info@doasense.com \u00b7 Telefon: 0216 650 88 03. MERS\u0130S: 0302049004600019 \u00b7 K\u00fc\u00e7\u00fckyal\u0131 Vergi Dairesi \/ 3020490046. \u00dcretim ve teslimat \u00dcr\u00fcn\u00fcn \u00f6l\u00e7\u00fcs\u00fc, malzemesi, bask\u0131s\u0131, adedi, \u00fcretim s\u00fcresi … Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4115","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/doasense.com\/en\/wp-json\/wp\/v2\/pages\/4115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doasense.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/doasense.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/doasense.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doasense.com\/en\/wp-json\/wp\/v2\/comments?post=4115"}],"version-history":[{"count":2,"href":"https:\/\/doasense.com\/en\/wp-json\/wp\/v2\/pages\/4115\/revisions"}],"predecessor-version":[{"id":4211,"href":"https:\/\/doasense.com\/en\/wp-json\/wp\/v2\/pages\/4115\/revisions\/4211"}],"wp:attachment":[{"href":"https:\/\/doasense.com\/en\/wp-json\/wp\/v2\/media?parent=4115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}